Nexx Smart Wi-Fi Garage Door Controller NXG-200

It appears that NEXX has stopped supporting their products (at least garage door openers). The company may have stopped operating.

Save your money, the only thing worse that the actual product is the support!

wifi grayed out though it says wifi connection is strong.

The NEXX products work great when they do, but they run into several software/firmware issues. I've had to contact the support team several times in the past and they've been great. However, my unit went down again and tried to contact them several times over the past few months, with no response. The company probably closed down and did not put out any information on afterlife support. I would not recommend any of their products since they will not follow up with their customers.

I have one of the older garage door openers. Last week it stopped responding to open/close commands. I still get open and close notices, but when I try to open or close I get a "no Internet connection" message. The WiFi indicators says "excellent", and it's sending me open close notices when I open or close the door with my non-NEXX opener. I've tried for several days to get any kind of information from support, but there is no response to the e-mail or on my open ticket. Seems like the NEXX servers aren't working with my opener anymore, but it's a mystery since they don't respond. This has quite a few times in the past, but it usually gets resolved and support usually responds. If you're not going to support it anymore just man up and say so!