I've had my Nexx opener for years. Recently I noticed the app wasn't keeping the history log. Pretty soon I figured out the sensor had shifted and was snapped in half. I was able to order and replace the part instead of having to buy a whole new opener. Part came on time and as expected. Works perfectly. Thanks.
M
M RAMIREZ, JORGE
Replacement Sensor (NON-WIRED PART ONLY) - for Nexx Smart Garage
R
Robert Mitchell
Just what I needed
My old sensor stopped working fir some reason. This sensor works fine and was easy to install.
R
Robert Melendez
Excellent customer service
I had an excellent customer service experience when I had to reorder a replacement part. Fast service and they made sure I got the right replacement part for my Nexx device.
K
Kyle Koenig
Wrong part sent
Ordered the part. 5 min later realized I didn't need it. Contacted nexx immediately to cancel. 3 hours later was notified it shipped. Awful customer service.
We apologize for the issue. Our fulfillment center processes all orders automatically and usually they are shipped very quickly. In such cases we ask customers to return the product and we issue a full refund. Our customer service responds within an hour, 7 days a week, between hours 9 AM to 9 PM CST.